Privacy Policy
Last updated: July 2026
1. Information We Collect
Information you provide. When you fill out a form, call, text, or email us, we may collect your name, phone number, email address, service address, and details about your pest-control needs.
Information collected automatically. When you visit our website, we may automatically collect your IP address, browser and device type, and pages viewed, using cookies and similar technologies.
2. How We Use Your Information
- To respond to your inquiries and requests for service or a quote;
- To schedule, provide, and follow up on pest-control services;
- To send appointment confirmations, reminders, and service updates;
- To send promotions or offers, where you have consented;
- To improve our website and services; and
- To comply with legal obligations.
3. Text Messages (SMS/MMS)
By providing your phone number and opting in, you consent to receive text messages from Ridge Pest Control related to your service (such as scheduling and updates) and, where you agree, promotional messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Your consent to marketing texts is not a condition of purchasing any service.
4. Cookies & Tracking
We use cookies and analytics tools (which may include third-party services such as Google Analytics) to understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.
5. How We Share Information
We may share your information with trusted service providers who help us operate our business (for example, website hosting, customer-relationship and scheduling software, and payment processors), and only as needed to provide those services. We may also disclose information if required by law or to protect our rights. We do not sell your personal information.
6. Data Retention
We keep your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Choices & Rights
You may request to access, correct, or delete your personal information, or opt out of marketing communications, by contacting us. Depending on where you live (for example, California and certain other states), you may have additional rights regarding your personal data. We will honor applicable requests as required by law.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect information from them.
9. Security
We use reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
11. Contact Us
Ridge Pest Control
1204 James L. Redman Pkwy, Plant City, FL 33563
Email: [email protected]
Phone: (813) 555-0142